A memorable stay isn’t just about aesthetics or amenities—it hinges on respectful and well-mannered guest behaviour. At Casa Co‑Host, we’ve managed 100+ properties, and we’ve come to recognize the etiquette that leads to glowing reviews, harmonious host relationships, and return visits. Whether you’re a seasoned Airbnb guest or new to the world of short-term rentals, here’s what hosts deeply appreciate—and what guests should know before checking in

Moody Urban Night Scene with Neon Glow

 Communicate Clearly — Early and Often

When a guest tells a host that they’ll arrive at 8 p.m., it helps the host prepare check-ins and cleaners accordingly. Lack of notice, on the other hand, can result in delays, missed arrivals, or accidental overlaps with the next booking.

Why it matters:

  • Hosts coordinate cleanings, maintenance, and arrivals around guest communication.
  • Timely responses help avert issues and keep everything running smoothly.

Best practices:

  • Confirm check‑in and check‑out times in advance.
  • Ask questions about parking, noise policies, or shared spaces.
  • Notify your host of arrival delays and ask about entry details (like smart locks).

White and Orange Plastic Container
Keep It Clean — Like It’s Your Own Home

Mary, a Casa guest, once said the property felt so lived-in that she quickly forgot it was temporary. That’s the power of fans and towels wiped dry, dishes rinsed, and the vinyl record returned to its crate after listening.

Why it matters:

  • Clean spaces lead to better reviews and fewer complaints.
  • Cleaning teams and hosts greatly appreciate guests who maintain tidiness.

What to do:

  • Use provided bins, recycling, and compost correctly.
  • Wipe surfaces after cooking or crafting.
  • Avoid tracking mud or sand indoors—make use of entry mats and keep shoes off.

Close up of Rules Book
Respect the Rules — Every Property Has Them

Every property is different. Whether it’s Vaughan’s strict parking requirements or Brampton’s no-party rule, individually tailored policies protect your property from compliance penalties—as seen in our Understanding Airbnb Municipal Regulations post.

Why it matters:

  • Every listing has unique expectations—some allow pets, others don’t.
  • Adhering to rules protects hosts, neighbours, and your own deposit.

Examples to follow:

  • No parties unless explicitly permitted.
  • Don’t smoke inside.
  • Park only in allotted spots.
  • Return cleaning equipment or game items to their place.

A Frustrated Woman Trying to Sleep
Manage Noise — Be a Good Neighbour

Noise complaints are typically what end a guest relationship—especially after 10 p.m. across the GTA. Whether it’s a late-night Netflix session or a backyard BBQ, we gently encourage guests to “please keep it down” so we avoid three-star reviews or neighbor issues.

Why it matters:

  • Noise complaints are a top concern for hosts—neighbours matter.
  • Late-night disturbances can affect future bookings and relations.

Noise tips:

  • Keep loud music or parties indoors.
  • Use headphones for late-night TV.
  • Be mindful of check-in/out times and work schedules nearby.

Firefighter on Building Roof
Handle Damage with Honesty

Spilling red wine on a white rug isn’t the end of the world—but trying to cover it up is. Hosts prefer honesty paired with help: “I made a mess, sorry—let me run out and get a cleaner.”

Transparency turns modest accidents into high-trust solutions—just as we train in our Guest Communication and damage protection guides.

Why it matters:

  • Accidents happen—hosts appreciate honesty and quick problem-solving.
  • Transparency preserves trust and avoids fees.

Approach:

  • Report spills, stains, or breakages immediately.
  • Suggest or coordinate solutions if small (e.g., grab a replacement bulb).
  • Wait for host instructions before attempting major fixes yourself.

Young man writing reminder on fridge and drinking coffee at home
Check and Confirm Before You Leave

A quick check before you go—did you load the dishwasher, take out recycling, lock the door, and return keys? This simple end-of-stay ritual saves time for everyone: guests, cleaners, and hosts alike.

Why it matters:

  • Thoughtful final steps help hosts and cleaning staff prepare for the next guest.
  • Helps avoid misunderstandings and accidental charges.

Before departure:

  • Take out trash and recycling.
  • Load dishwasher or leave dishes clean.
  • Return furniture, linens, or extra items to their place.
  • Check check-out time and lock the door properly.

Why Casa Co‑Host Emphasizes Etiquette

At Casa Co‑Host, we train our guests with welcome guides, automated reminders, and proactive check-ins—all built on these etiquette principles. The result?

  1. Higher 5-star reviews—stays feel “seamless” and “well-managed”
  2. Efficient turnovers—less time fixing issues, more time prepping for next guests
  3. Laugh-free stays—hosts get peace of mind, community stays positive

Our goal is perfect stays—every time. And it begins with guests understanding the etiquette that makes hosting and staying a joy.

Quick Guest Checklist

  •  Confirm arrival, ETA & request check‑in instructions
  •  Sort trash and recycling before leaving
  •  Respect no‑party, pet, and smoking rules
  •  Keep noise low—especially after 10 pm
  •  Report damage quickly, honestly
  •  Tidy up and secure space at check‑out

Would you like a branded PDF Guest Etiquette Guide to accompany your listings? Casa Co‑Host can design and integrate one seamlessly with your AirBnB or Vrbo property.

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Let guest etiquette elevate your short-term stay experience—with Casa Co‑Host guiding the way.