Airbnb Guest Communication

At Casa Co-Host, our dedicated Airbnb guest communication team ensures every guest inquiry is met with speed, care, and professionalism. From screening guests to handling check-ins, special requests, and mid-stay support, we deliver flawless hospitality that earns 5-star reviews.

We manage every message so you don’t have to do anything. Enjoy stress-free hosting while we handle the conversations, changes, and claims.

How we Work

Expert Guest Messaging and Support

  • Responsive Support Team: A dedicated guest communication team is available for booking inquiries and quick replies.
  • Reservation Management: Reservation modifications, extensions, cancellations, and resolution help.
  • Guest Screening Process: Thorough guest vetting, ID checks, and pre-booking screening.
  • Proactive Stay Updates: Proactive updates for early check-in, late check-out, or custom stay requests.
  • Personalized Messaging: Personalized messaging that increases guest satisfaction and reviews.

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    Casacohost

    Dedicated Guest Communication

    • Fast Guest Replies: Dedicated guest communications and answers most enquiries within minutes.
    • Review follow-up: reply to every public guest review to boost your listing’s credibility.
    • AI-Messaging: Smart use of AI messaging for common guest questions.
    • Guest Experience Survey: First-morning guest surveys for cleaning and maintenance matters.
    • Mid-Stay Support: Professional support for reservation changes, mid-stay requests, and quick resolutions to issues.
    • Welcome Guide: Send Airbnb welcome guide (digital copy) to all guests.
    Client Testimonials

    Hear from our clients

    Casa Co-Host is a very good business. They invested a lot of time up front to help me set up my unit properly, and their projections for income turned out to be quite accurate. I’ve already recommended them to friends and will continue to do so!
    Dylan W. - Guelph
    Dylan W. - Guelph